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Certinia PSA-Sysadmin Exam Syllabus Topics:

Topic	Details
Topic 1	PSA Custom Settings, Configuration Groups, and Metadata: This section covers Lightning Components & Visualforce Pages, how to manage Lightning Pages, use Field Sets to Customize Lightning and or Visualforce Pages, PSA Configuration Groups, Manage Configuration Groups, PSA Custom Settings, Review & Maintain Existing Custom Settings, and creating importing Regions-Practices-Groups.
Topic 2	Schedule Review Delete Scheduled Jobs According to Business Needs; Perform Routine Cleanup, Configuration in 'Actuals Configuration Group' and Set Mode for Calculation, and App Log Maintenance.
Topic 3	Configuration Management: In this section, the topics covered include General Configuration & UX customization, Customize Page Layouts, configuring Task Time Entry Mode, and creating Report and Dashboard Folders.
Topic 4	User Management: This section covers Security, how to manage User Access by Assigning & Managing, Permission Controls, User Access by Assigning Permission Controls, Workspaces, how to assign Workspaces to New Users, and how to maintain workspaces to Reflect Personas within the organization.
Topic 5	Automated Jobs & Scheduled Maintenance: In this section, the focus is on how to schedule Jobs

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Certinia PSA System Administrator 2023 Sample Questions (Q23-Q28):

NEW QUESTION # 23
You are in the process of setting up your organization's Resources and learn that Resources in France will be working a 35-hour work week.
What will you need to do to set them up with the proper work calendar?

A. Create a separate 35-hour work calendar and associate it to the French Resources, including any specific French Holidays.
B. As PSA only allows one work calendar, it is best to implement a 40-hour work calendar and then create a validation rule to only allow 35 hours a week.
C. As the Work Calendar mostly impacts Utilization, set them up with a 40-work calendar, and then include the 35-hour hour work week in your utilization calculations.

Answer: A

NEW QUESTION # 24
Currently Project Managers and Resource Managers are using Gantt. You do not want your Project Managers creating assignment, resource requests or milestones from the Gantt. Which of the following custom settings should you configure to hide these buttons?

A. Project Task Gantt Preferences
B. Gantt Global Settings
C. Project Task Gantt Global Settings

Answer: B

Explanation:
Toprevent Project Managers from creating Assignments, Resource Requests, or Milestones from the Gantt, theGantt Global Settingsmust be configured:
* Navigate to Custom Settings# Gantt Global Settings.
* Modify the settingsto remove the ability for Project Managers to create Assignments, Resource Requests, and Milestones from the Gantt.
* Save and apply the changes.
* Option A (Project Task Gantt Global Settings)is incorrect because it does not control high-level permissions for assignments and requests.
* Option C (Project Task Gantt Preferences)is incorrect because it only controls user-specific preferences.
Thus, the correct answer isB.
References:
* FF-PSA-v15-Customer-Overview_1.0

NEW QUESTION # 25
A manager was looking at utilization for a resource for the last two months. The resource was identified as 80% utilized for each month, but the subtotal section showed 160% for the user for that same two month period.
How can the report be fixed to show 80% instead of 160%?

A. Create a Summary Level formula so the subtotal is calculated and not summed
B. Adjust the Resource's work calendar to 40 hours and refresh the report
C. Set the "Utilization" setting for Target Utilization Approach to "Weighted"

Answer: C

NEW QUESTION # 26
What tool can be used to "schedule backlog calculation" and "schedule utilization calculation" in PSA?

A. PSA Admin App
B. PSA Administration
C. Feature Console

Answer: B

Explanation:
* Understanding Backlog and Utilization Calculation in PSA:
* Backlog Calculation:Tracks the remaining work (revenue) on projects. It includes scheduled and unscheduled backlog.
* Utilization Calculation:Measures how effectively billable resources are utilized, distinguishing between historical and scheduled utilization.
* Options Analysis:
* Option A:"Feature Console"#Incorrect. The Feature Console is used to enable/disable PSA features, not schedule backlog/utilization calculations.
* Option B:"PSA Administration"#Correct! PSA Administration is used to schedule backlog and utilization calculations.
* Option C:"PSA Admin App"#Incorrect. The PSA Admin App provides access to administrative tools but is not used for scheduling calculations.
* Steps to Schedule Backlog and Utilization Calculation:
* Navigate toPSA Administration Tab.
* LocateSchedule Backlog CalculationandSchedule Utilization Calculation.
* Configure the scheduling parameters (e.g., frequency, time period).
* Save and monitor scheduled jobs inApex Jobsin Salesforce.
References:
* PSA Sys Admin Essentials Student Guide.

NEW QUESTION # 27
Users are complaining to you that the Milestones related list is not showing the most useful fields on the Project page. Which sequence of steps would you take to update the fields?

A. Go to the Project object > Project Page Layout > Milestones Related List > Update fields
B. Go to the Milestone object > Milestone Page Layout > Project Related List > Update fields
C. Go to the Milestone object > Fields Sets > Project Field Set > Update fields

Answer: A

Explanation:
To update theMilestones related liston the Project page with the most useful fields:
* Go to Setup# Object Manager.
* Find and open the "Project" object.
* Navigate to Page Layoutsand select the active layout.
* Scroll to the "Milestones" related list.
* Modify the fields displayed(e.g., Target Date, Amount, Status, etc.).
* Save the changes and refresh the page.
* Option B (Updating the Milestone Page Layout instead of Project Page Layout)is incorrect because the Milestone object does not control related lists on the Project page.
* Option C (Updating the Project Field Set on the Milestone object)is incorrect because field sets control default field visibility, not related lists.
Thus, the correct answer isA.
References:
* PSA Sys Admin Essentials Student Guide Fall 20

NEW QUESTION # 28
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